Virtual Headquarters
We operate 100% digitally to provide the best experience without geographical barriers. We have 24/7 attention through our email or social network.
Contact
Schedule
Monday to Friday
8:00 am - 6:00 pm
Saturdays and Sundays
9:00 am - 1:00 pm
Frequently asked questions
Thanks for writing to us.
Your message has been received correctly and one of our representatives will respond to you within a maximum of 24 hours.
It will be a pleasure to assist you and provide you with all the information you need.For your convenience, we put at your disposal our official communication channels:
Our opening hours are as follows:
Monday to Friday, from 8am to 8pm.
During this period we will be happy to assist you and answer all your questions through our official channels.
Outside of established hours, you can send us your message and we will respond as soon as possible on the next business day.
To cancel or modify your request, please review the terms and conditions that were sent to your email at the time you made it.
There you will find detailed procedures, requirements and deadlines established to make any changes.
If after reviewing them you need additional assistance, please do not hesitate to contact us through our official channels.
Currently, we accept the following payment methods:
[The available payment methods will be specified here]While not strictly required, we recommend making your reservation at least three weeks in advance, as this increases availability and ensures better planning.
However, keep in mind that deadlines may vary depending on the activity selected, especially in high seasons or experiences with limited spaces.
To find out the exact availability of the activity you want, we invite you to contact us through our official means.
When you confirm your reservation, we will email you a specific recommendation guide for the selected activity. In this document you will find detailed information on what to bring, how to dress, and how to properly prepare to enjoy the tour safely and comfortably.
Yes, all our prices include additional taxes and fees, so you won't find any hidden charges when you book.
Thanks for writing to us.
Your message has been received correctly and one of our representatives will respond to you within a maximum of 24 hours.
It will be a pleasure to assist you and provide you with all the information you need.
For your convenience, we put at your disposal our official communication channels:
Our opening hours are as follows:
Monday to Friday, from 8am to 8pm.
During this period we will be happy to assist you and answer all your questions through our official channels.
Outside of established hours, you can send us your message and we will respond as soon as possible on the next business day.
To cancel or modify your request, please review the terms and conditions that were sent to your email at the time you made it.
There you will find detailed procedures, requirements and deadlines established to make any changes.
If after reviewing them you need additional assistance, please do not hesitate to contact us through our official channels.
Currently, we accept the following payment methods:
[The available payment methods will be specified here]While not strictly required, we recommend making your reservation at least three weeks in advance, as this increases availability and ensures better planning.
However, keep in mind that deadlines may vary depending on the activity selected, especially in high seasons or experiences with limited spaces.To find out the exact availability of the activity you want, we invite you to contact us through our official means.
When you confirm your reservation, we will send you by email a specific recommendation guide for the selected activity.
In this document you will find detailed information on what to bring, how to dress and how to properly prepare to enjoy the tour safely and comfortably.Yes, all our prices include taxes and additional fees, so you won't find any hidden charges when booking.
The only exception applies to travelers' personal expenses, such as purchases, consumption not included, or optional services during the tour.
Thanks for writing to us.
Your message has been received correctly and one of our representatives will respond to you within a maximum of 24 hours.
It will be a pleasure to assist you and provide you with all the information you need.For your convenience, we put at your disposal our official communication channels:
Our opening hours are as follows:
Monday to Friday, from 8am to 8pm.
During this period we will be happy to assist you and answer all your questions through our official channels.
Outside of established hours, you can send us your message and we will respond as soon as possible on the next business day.
To cancel or modify your request, please review the terms and conditions that were sent to your email at the time you made it.
There you will find detailed procedures, requirements and deadlines established to make any changes.
If after reviewing them you need additional assistance, please do not hesitate to contact us through our official channels.
Currently, we accept the following payment methods:
[The available payment methods will be specified here]While not strictly required, we recommend making your reservation at least three weeks in advance, as this increases availability and ensures better planning.
However, keep in mind that deadlines may vary depending on the activity selected, especially in high seasons or experiences with limited spaces.
To find out the exact availability of the activity you want, we invite you to contact us through our official means.
When you confirm your reservation, we will email you a specific recommendation guide for the selected activity. In this document you will find detailed information on what to bring, how to dress, and how to properly prepare to enjoy the tour safely and comfortably.
Yes, all our prices include additional taxes and fees, so you won't find any hidden charges when you book.
Customer service
(+57)
Cancellation Policy
Policies and Security
Colombia Tierra Querida is the perfect platform to discover and book unique experiences in Colombia. With an exclusive selection of tours in nature, adventure, culture and gastronomy, we guarantee you unforgettable trips with safety and confidence. Explore fascinating destinations discover Colombia like never before.
Secure payment methods
Privacy Policy
Thanks for writing to us.
Your message has been received correctly and one of our representatives will respond to you within a maximum of 24 hours.
It will be a pleasure to assist you and provide you with all the information you need.
For your convenience, we put at your disposal our official communication channels:
Our opening hours are as follows:
Monday to Friday, from 8am to 8pm.
During this period we will be happy to assist you and answer all your questions through our official channels.
Outside of established hours, you can send us your message and we will respond as soon as possible on the next business day.
To cancel or modify your request, please review the terms and conditions that were sent to your email at the time you made it.
There you will find detailed procedures, requirements and deadlines established to make any changes.
If after reviewing them you need additional assistance, please do not hesitate to contact us through our official channels.
Currently, we accept the following payment methods:
[The available payment methods will be specified here]While not strictly required, we recommend making your reservation at least three weeks in advance, as this increases availability and ensures better planning.
However, keep in mind that deadlines may vary depending on the activity selected, especially in high seasons or experiences with limited spaces.
To find out the exact availability of the activity you want, we invite you to contact us through our official means.
When you confirm your reservation, we will email you a specific recommendation guide for the selected activity. In this document you will find detailed information on what to bring, how to dress, and how to properly prepare to enjoy the tour safely and comfortably.
Yes, all our prices include additional taxes and fees, so you won't find any hidden charges when you book.
Terms and Conditions
Colombia Tierra Querida is the perfect platform to discover and book unique experiences in Colombia. With an exclusive selection of tours in nature, adventure, culture and gastronomy, we guarantee you unforgettable trips with safety and confidence. Explore fascinating destinations discover Colombia like never before.
Customer Service
(+57)
Secure payment methods
Cancellation Policy
Privacy Policy
Terms and Conditions
Policies and Security
Colombia Tierra Querida is the perfect platform to discover and book unique experiences in Colombia. With an exclusive selection of tours in nature, adventure, culture and gastronomy, we guarantee you unforgettable trips with safety and confidence. Explore fascinating destinations discover Colombia like never before.
Customer Service
(+57) 3026662649
Secure payment methods
Cancellation Policy
Privacy Policy
Terms and Conditions
Policies and Security
Colombia Tierra Querida is the perfect platform to discover and book unique experiences in Colombia. With an exclusive selection of tours in nature, adventure, culture and gastronomy, we guarantee you unforgettable trips with safety and confidence. Explore fascinating destinations discover Colombia like never before.
Customer Service
Secure payment methods
Cancellation Policy